At this time of hybrid working environments, in homes and increasingly back in offices, a prerequisite for an effective, productive organization is a culture of inclusivity and trust. A hybrid workforce model, with concepts of trust and shared purpose at its heart, can help the organization break down longstanding assumptions that get in the way of productivity and performance.
Trust, as one of the most important ingredients in this model, can be facilitated by delivering creative management strategies and instilling clear behavioral standards. This trust requires management strategies that emphasize behavioral standards such as accountability, transparency and communication, thereby creating a culture in which employees feel safe, appreciated and empowered within an inclusive environment.
Specifically, the management strategies include:
To conclude, to be more productive, a culture must embrace the hybrid model with a mindset of shared ownership and trust, principles that in turn complement the existing values of the organization
John Thackeray is a risk and compliance practitioner and writer. His firm RiskInk helps firms control their risks by writing policies and procedures to mitigate those risks. As a former senior risk executive at Citigroup, Deutsche Bank AG and SociÉtÉ GÉnÉrale, he has had firsthand engagement with U.S. and European regulators. He holds an MBA from the Chartered Institute of Bankers and was a Lecturer in Banking, Economics and Law.